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September 2026Dear Editor,
How do you deal with gifts from patients?
Sincerely,
Grateful
Dear Grateful,
First, make sure you follow your institution or practice guidelines, especially if you work in a state or federal institution. Most institutions put a cap on what’s an acceptable gift—generally worth less than $75. If it’s flowers, a food basket, or something similar, I like to share it with staff.
I don’t accept cash, and, if the gift is substantial, you should loop in your institutional development officer or office manager.
If the gift is under the acceptable threshold, and I think the patient’s feelings would be hurt if I didn’t accept it, I graciously thank them. It makes people feel good to give.
Good Luck,
ENTtoday
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