Can commercially available business tools be used to identify competencies specific to the junior otolaryngology resident and to develop behavioral-based interview questions and techniques?
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December 2010Background: The resident selection process cannot predict consistently and accurately the successful training and job performance of a potential resident. One area of potential intervention and improvement is the interview, where improvement can be made in both the subject of the questions and the method of asking. Job analysis techniques utilized in business identify job-specific objectives, essential and desirable knowledge and skills and competencies that characterize a specific job and its effective performer. Behavioral-based interviewing assumes that a person’s past behavior is predictive of how he or she will behave in the future.
Study design: A pilot program