This article is Part 2 in a two-part series that discusses several important areas to address when conducting a “check-up” of your practice. Part 1 was published in the July issue of ENTtoday.
Explore this issue:August 2015
The only way to be confident that your practice is performing well is to conduct periodic internal reviews of your practice operations. This allows you to familiarize yourself with the intimate details of your practice operations and identify what you are doing well and what needs improvement. Doing so will not only help your practice to become more compliant, but will also make it more valuable to potential purchasers. Don’t wait until it’s too late. Avoiding unfavorable issues that could have been resolved through regular internal reviews can result in government findings or may force a potential buyer to walk away.
Medical Records Review and Security
Ensure that your medical records clearly and accurately document each patient’s health status, medications prescribed, and history of treatment provided, including referrals to other providers, to improve quality and continuity of patient care. Also, be sure your medical records document the medical necessity of the service provided in order to maximize reimbursement by preventing claims from being rejected or down-coded by payers. Regular training should be conducted to ensure routine performance of these steps.