Cheryl Alkon is a freelance medical writer based in Massachusetts.
Explore This IssueAugust 2015
Conflict Resolution Resources
- PSI Seminars (psiseminars.com): The PSI Basic course is where Dr. Vaughan learned the CHANGE method of conflict resolution.
- ENTConnect (entconnect.entnet.org): An online network where members of the American Academy of Otolaryngology-Head and Neck Surgery can share stories from their practices and collaborate.
- Difficult Conversations: How to Discuss What Matters Most: A book by Douglas Stone, Bruce Patton, and Sheila Heen. Penguin Books: 2010.