- Set reasonable work expectations.
- Give employees some control.
- Recognize and reward employees.
MIAMI BEACH—Panelists tackled several issues in otolaryngology, and healthcare in general that require action to make improvements. The Triological Society Combined Sections Meeting touched on the ethical questions surrounding payment reform, how to address a lack of professionalism, and ways to combat—and how to prevent—burnout.
The Ethics of Payment Reform
Michael Stewart, MD, MPH, professor and chairman of otolaryngology-head and neck surgery and vice dean of Weill Cornell Medical College in New York City,
outlined the ethical challenges of the healthcare system and questions surrounding payment reform. “The patient is really insulated from the cost, so there’s really no incentive for the patient or the provider to actually try to reduce cost,” he said.