In both surveys, key reasons for less than full compliance with the privacy rule include such factors as a lack of resources, administrative support, and interoperability between systems, as well as budget constraints to train new staff.
Ironically, this lag in privacy compliance comes at a time when consumers are becoming more aware of the privacy rule and their rights to understand and control how their health information is used and disclosed.
According to a spokesperson from the OCR, most complaints regarding privacy are against physician practices and involve:
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