“What is often overlooked is [the fact that] when staff is fearful and uncertain about their future, you need to address these issues, good news or bad,” said Long. “People jump ship if the reassurance is not there that the doctors and management are handling things. Decide ahead of time that you will be keeping the staff informed, especially as things change.”
Explore this issue:August 2017
Kurt Ullman is a freelance medical writer based in Indiana.