Take “digital natives,” for example. Those are people who have grown up on technology that older physicians came to later in life. Or, “low-touch users” and “super-users,” physicians who are on either end of the spectrum depending on often they integrate technology into their daily flow.
Explore This IssueDecember 2018
“If you have a low-touch doctor, you can imagine that they aren’t going to be so inclined to interact with a computer on a decision if they’re just kind of sour on the whole concept,” Dr. Ator said. “That’s why it’s very complex. Human factors, machine interactions. You have to deal with people differently …. We must deal with the adoption of technology differently, depending on where people come from.”
Richard Quinn is a freelance writer in New Jersey.