Lawrence Gordon, MD, an otolaryngologist in private practice and founder of Waiting Room Solutions, an EHR system that includes reminder functions, said many doctors underestimate the potential of electronic reminders. “Often, doctors will judge their patients’ abilities incorrectly; they’ll say, ‘My patient population would never do this,’” he said. “But some of our preconceived notions of age and socioeconomic status don’t always hold true. Some older people are very tech savvy.”
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